Your stakeholder database is more than just a tool for community relations, it’s your record for compliance and documentation, a strong source of data for future desktop analysis or research, and a long-term efficiency.

Despite its importance, a stakeholder database is often an under-resourced tool, with many organisations still using unsecured spreadsheets to store their data. Our commitment to IAP2 principles means we always advocate for leading-practice data management practices.

Selecting a stakeholder database tool

Our team is familiar with using and setting-up a variety of database tools. We also advise clients on which solution is best placed for their specific project or challenges.

Setting-up your stakeholder database

Investing the time to set up your stakeholder database at the start of a project will deliver efficiencies and flexibility for your organisation. As well as advising regarding the technical aspects of establishing a database we also advocate for the establishment of record-keeping protocols ensuring consistency and accuracy across your data.

Training and ongoing support

We offer services from as little as two hours of support in a month, to more extensive weekly packages to keep your database maintained and accurate. We also provide remote and in-person training, as well as ongoing support for stakeholder database management.

Protecting yourself and your community’s data

The 2020 Australian Community Attitudes to Privacy survey, undertaken by the Office of the Australian Information Commissioner, revealed 87% of Australians want more choice and control over their personal information. Stakeholder engagement usually requires the collection of such information, making it important for the supporting stakeholder database management protocols to be in place to support data protection and integrity. Our stakeholder engagement consultants work alongside experts in the digital and data breach space enabling us to deliver processes and procedures which will protect you and your stakeholders.

For more information on the importance of a strong stakeholder database management tool view one of our articles on The 268.


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Meet the stakeholder database management team

We start and shape conversations that matter.

Siobhan Poupard

Account Manager